East Coast Telepsychiatry is committing to help our patients to the best of our ability. To do so, we ask that you complete all forms in their entirety. All forms are emailed or can be texted to you and can be completed in typically about ten minutes. You will receive information from EAST COAST TELEPSYCHIATRY, KAREO (our medical operations system) or STRIPE (our payment processor). Once your appointment is made, please check your email and SPAM folders. If any of the emails are in SPAM, please mark as “Not Spam”. All forms and payment must be completed at least 48 hours PRIOR to your appointment. For appointments made within the 48-hour window, all forms and payments must be completed at least TWO HOURS PRIOR to your appointment.
Once all forms are completed in their entirety, you then submit them back to us by simply hitting the “COMPLETE and SUBMIT” button. Your information is then reviewed and entered directly into your patient chart. Please be honest when completing your forms. We need as much detail as possible, so that we may fully understand your Mental Health needs and so that we can offer the best care available. If there are questions that do not apply, please put “N/A”, or if you are uncertain about a question, you can simply put “UNKNOWN”. Please ensure to upload the photo of your driver’s license or state issued identification card so that we may authorize prescriptions if they are needed. If you do not have either, we will address that issue on a case-by-case basis.