Effective date: 10/01/2021
Information We Collect
When you use our telehealth services, we may collect the following personal information from you:
- Contact Information: Your name, email address, phone number, and mailing address.
- Medical Information: Information about your medical history, current medical condition, and any treatment you receive.
- Insurance Information: Information about your insurance provider, policy number, and group number.
- Payment Information: Your payment methods, such as your credit card number and billing address.
How We Use Your Information
We may use your personal information for the following purposes:
- Providing telehealth services to you
- Contacting you about your telehealth services
- Billing you for telehealth services
- Verifying your insurance coverage and eligibility
- Improving our telehealth services
- Complying with legal and regulatory requirements
Disclosure of Your Information
We may disclose your personal information to the following parties:
- Healthcare Providers: We may share your personal information with healthcare providers involved in your telehealth services.
- Insurance Companies: We may share your personal information with insurance companies to verify coverage and eligibility.
- Payment Processors: We may share your personal information with payment processors to process payments for telehealth services.
- Legal and Regulatory Authorities: We may disclose your personal information to comply with legal and regulatory requirements.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures, including secure servers and encryption, to safeguard your information.
You have the right to:
- Access the personal information that we hold
- Correct any inaccuracies in your personal information
- Request that we delete your personal information
To exercise your rights, please get in touch with us using the information below.