Privacy Policy

East Coast Telepsychiatry Privacy Policy

Effective date: 10/01/2021

At East Coast Telepsychiatry, we take your privacy very seriously. We understand that the personal health information you provide is sensitive and confidential, and we are committed to protecting it. This Privacy Policy explains our practices regarding collecting, using, and disclosing your personal information when you use our telehealth services.

Information We Collect

When you use our telehealth services, we may collect the following personal information from you:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Medical Information: Information about your medical history, current medical condition, and any treatment you receive.
  • Insurance Information: Information about your insurance provider, policy number, and group number.
  • Payment Information: Your payment methods, such as your credit card number and billing address.

How We Use Your Information

We may use your personal information for the following purposes:

  • Providing telehealth services to you
  • Contacting you about your telehealth services
  • Billing you for telehealth services
  • Verifying your insurance coverage and eligibility
  • Improving our telehealth services
  • Complying with legal and regulatory requirements

Disclosure of Your Information

We may disclose your personal information to the following parties:

  • Healthcare Providers: We may share your personal information with healthcare providers involved in your telehealth services.
  • Insurance Companies: We may share your personal information with insurance companies to verify coverage and eligibility.
  • Payment Processors: We may share your personal information with payment processors to process payments for telehealth services.
  • Legal and Regulatory Authorities: We may disclose your personal information to comply with legal and regulatory requirements.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures, including secure servers and encryption, to safeguard your information.

Your Rights

You have the right to:

  • Access the personal information that we hold
  • Correct any inaccuracies in your personal information
  • Request that we delete your personal information

To exercise your rights, please get in touch with us using the information below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The effective date of the current version of this Privacy Policy is at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, don’t hesitate to get in touch with us at

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